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IP Cameras

You can use supported Internet Protocol (IP) cameras to take pictures or video clips, or to watch live video at your site. You can take pictures and video clips manually or automatically. See "Taking Pictures or Capturing Video Clips Manually" and "Taking Pictures or Capturing Video Clips as Part of Automations, Alerts, or Schedules".

Resetting a Camera to Factory Settings

While attempting to add a camera, if you see a message in the camera assistant that tells you to factory reset your camera, perform the following procedure.

To factory reset a camera:

CAUTION:   Do not factory reset a camera unless instructed to do so by the camera installation assistant. If you factory reset a camera that was already added to your system, you will have to delete it and then add it again using the camera assistant.
  1. Ensure that the camera is powered on.

  2. Push and hold the reset button on the camera for at least 15 seconds.
  3. Note:   Depending on the camera, the reset button might be a button, or you might need to unbend a thin paperclip and insert it in a small hole to depress the reset button.

    Typically, the power LED on the camera blinks several times to confirm that the reset was completed successfully. The camera often restarts after a reset, which could take several minutes. Wait several minutes after a reset before continuing with any other operations that involve that camera.